FAQ

Nothing at all! You only pay the booking fee which will then be deducted from your total bill paid at the actual venue.

Yes, our app uses a real-time booking system which communicates directly with the venue. However, please contact us directly if you face any problems with the venue and we will sort it out for you pronto.

Definitely! We deploy the highest level of back-end security which is designed to encrypt and protect all personal & payment details of our users.

No worries, we have you covered. Just let us know before hand and we will credit your account with the same value of the booking fee you paid.

Nope, you can use it for any other deal or venue that is available on our portal within the time period stipulated in the terms and conditions.

Grab and Go Deals are great deals by venues with instant confirmation. Just book, pay and enjoy. No confirmation required from venues.

Absolutely not, in fact the more deals you book, the more savings you enjoy and the value of your spending will be increased tremendously. 

Every deal will clearly state the validity period of usage and this will be the guideline to be followed.

The venue will usually get back to you within 24 hours/1 working day to help fulfill your request. In the rare case that you do not receive a response after 72 hours, please contact us directly and we will help expedite the booking with the venue directly.